All of our products are covered with a Warranty against defects.
Any shipping, installation, or incidental fees are non-refundable. Buyer is responsible for all shipping charges.
Returns must be in original product packaging. All items are returnable within 30 days of original purchase less shipping cost and must be in brand new, resalable condition. Free shipping items that are returned will be refunded the purchase price less shipping costs. If an item arrives damaged, it must be reported to us within 24 hours, so that we can correct the situation. Items that have been installed or altered are non-returnable. To obtain return authorization, please send us an email.
Local Returns: If you are returning the parts in person to our location, please note that we require 3 business days to process your refund.
Any order cancellations should be requested via email (info@upsw.com) and must be done before your order is processed and stored into our shipment container. Shipping containers begin loading by 8:00AM on weekdays (not including holidays).